Privacy Policy

This Privacy Policy applies to CoalGenie

Coal Genie Private Limited recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on www.coalgenie.com and other offline sources, This Privacy policy applies to current and former visitors to our website and to out online customers. By visiting and/or using our website, you agree to this Privacy Policy.

www.coalgenie.com is a property of Coal Genie Private limited

Information we collect

Contact information: We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address, PAN, GSTIN

Payment and Billing Information: We might collect your billing name, billing address and payment method when you purchase coal from our website. We NEVER collect your credit card number or credit card expiry date or Netbanking ID or Password or other details pertaining to your payment method on our website. Banking details will be obtained and processed by our payment partner Castler.

Information you post: We collect information you post in a public space on our website

Location Information: We may collect Location information about you or any other information provided by you during the use of our website in order to ascertain to locate the nearest warehouse available for facilitating your transaction. We might collect this as a part of a survey also.

Other Information: If you use our website, we may collect about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the Operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you list as a buyer or a seller on our website. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.